Common Questions
Technical & Product FAQs
RMUs: Voltage: 12/18/24kV. Current: 630/1250A. Short-Circuit Breaking: 20/25kA.
C-GIS: Voltage: 12/18/24/40.5kV. Current: 630/1250/2000/2500/3150A. Short-Circuit Breaking: 20/25/31.5kA.
- Mechanical: Circuit Breaker: ≤10,000 ops; Isolating switch/Earthing Switch: ≤3,000 ops.
- Electrical (Short-Circuit current): ≤30 breaking operations.
- Outdoor: IP44
- Indoor: IP4X
- Gas Compartment: IP67
Yes. We serve key markets including Europe, the Middle East, and Southeast Asia.
Yes. We can customize rated parameters, dimensions, panel layouts, and environmental adaptations per project requirements.
Can't Find Answer? Ask Us
If you can’t find the answer you need, our professional engineers are ready to help.
Whether it’s product selection, OEM/ODM projects, or technical support, we’ll respond within 1 hour.
info@kenjinggroup.com
Common Questions
Order & Service FAQs
- Remote: Phone, email, or video call.
- On-site: Engineer dispatch available (costs discussed separately).
Yes. We provide training on product operation, maintenance, and basic troubleshooting.
- Standard products: 15-30 days.
- Custom/large projects: To be confirmed based on technical and production schedules.
Contact our sales team to order genuine spare parts directly.
Email info@kenjinggroup.com or use our website's "Contact Us" page. Please include detailed drawings or specifications for an accurate quote.